Terms of Service
Last updated: August 19, 2026
Important medical & legal disclaimer
Not medical or dental advice. Everything on this page is general consumer education. It is not a diagnosis, treatment plan, or recommendation for your specific situation, and reading it does not create a doctor-patient relationship. Only a licensed dentist who examines you in person — with current radiographs — can tell you what you actually need.
1-800-VENEERS™ does not practice dentistry. We are a patient-advocacy and dental technology platform. We do not diagnose, prescribe, treat, or supervise care. All clinical services are performed by independently licensed providers who are solely responsible for their own treatment decisions, outcomes, and licensure. Listing, matching, or referral through this platform is not an endorsement or a guarantee of any provider’s work.
The options described here are non-destructive alternatives, but they are not a substitute for an in-person exam by a licensed dentist. Suitability, results, and timelines vary by person.
Nothing on this page treats decay, gum disease, infection, cracked or failing teeth, or bite problems.
Results and testimonials. Before-and-after images, simulations, and success stories shown anywhere on this site are illustrative examples of what has been possible for specific individuals — or are AI-generated simulations where labeled. They are not typical, not predictive, and not a guarantee. Your results will differ.
Pricing. Any price, range, or monthly figure shown is a starting estimate set by a third-party seller or the treating provider. It is not a quote, not an offer of credit, and does not include exams, imaging, lab fees, adjustments, or follow-up care. Financing, when mentioned, is offered by unaffiliated third-party lenders subject to their own approval and terms.
Get help now. If you have facial swelling, uncontrolled bleeding, trouble breathing or swallowing, or severe pain, this page is not the right resource — seek emergency care immediately.
Full terms: Informed consent · Terms of Service · Privacy Policy
1. Acceptance of Terms
By accessing or using the 1-800-VENEERS™ website ("Site"), completing any forms, taking our SmileQuiz, or engaging with our services, you agree to be bound by these Terms of Service. If you do not agree, please do not use our Site.
2. Description of Services
1-800-VENEERS™ provides dental education, smile evaluation tools, product recommendations, and consultation routing services. We connect prospective patients with dental professionals for whitening, veneers, All-on-X⁶ implants, and other cosmetic dental treatments.
Important: We are not a dental practice. The information provided on this Site is for educational and informational purposes only and does not constitute medical or dental advice. Always consult a licensed dental professional for diagnosis and treatment.
3. User Communications & Consent
By submitting your contact information through any form on our Site (including the SmileQuiz, evaluation form, or consultation form), you consent to:
- Receiving marketing and promotional emails from 1-800-VENEERS™
- Receiving SMS text messages and/or WhatsApp messages related to your inquiry, appointment reminders, and promotional offers
- Being contacted by our team or affiliated dental professionals regarding your consultation request
Message and data rates may apply for SMS/WhatsApp. You can opt out at any time — see Section 7 below.
4. SmileQuiz & Recommendations
Our SmileQuiz is designed to provide general guidance based on your responses. Quiz results are recommendations only and do not constitute a dental diagnosis. Actual treatment needs may differ based on a clinical examination by a licensed dentist.
5. Products & Purchases
Products sold on our Site (such as whitening kits) are cosmetic dental products. We make no guarantees about specific results, as outcomes vary by individual. Please follow all product instructions carefully and consult a dental professional if you have concerns.
6. User Responsibilities
You agree to:
- Provide accurate and truthful information in all forms
- Use the Site only for lawful purposes
- Not attempt to access unauthorized areas of the Site
- Not submit false, misleading, or fraudulent information
7. Opting Out of Communications
You may opt out of communications at any time:
- Email: Click the "Unsubscribe" link in any email or visit our unsubscribe page
- SMS/WhatsApp: Reply STOP to any message
- Direct request: Contact us at privacy@1800veneers.com
7A. SMS Messaging Program Terms (A2P 10DLC)
By providing your mobile phone number through our SMS opt-in form (/sms-opt-in) or any other web form on this Site and actively checking the consent checkbox, you expressly consent to receive automated text messages from Dr. James W. Dunnavant, Jr., DDS / 1-800-VENEERS™. Consent is not a condition of any purchase.
- Program description: Appointment reminders, account and order activity, consultation follow-ups, promotional offers, and important updates from 1-800-VENEERS™.
- Message frequency: You will receive up to 20 messages per month. Frequency may vary.
- Message & data rates: Message and data rates may apply depending on your mobile phone service plan. 1-800-VENEERS™ is not responsible for carrier charges.
- HELP: Reply HELP to any message for assistance, or email privacy@1800veneers.com.
- STOP / opt-out: Reply STOP to any message at any time to unsubscribe. You will receive a one-time confirmation message and no further texts unless you opt in again.
- Supported carriers: Major U.S. carriers including AT&T, Verizon, T-Mobile, Sprint, U.S. Cellular, and others. Carriers are not liable for delayed or undelivered messages.
- Privacy: Mobile information collected through the SMS program will not be shared with third parties or affiliates for marketing or promotional purposes. See our Privacy Policy.
By providing your phone number and checking the consent checkbox, you agree to receive text messages from 1-800-VENEERS™ and to these SMS Messaging Program Terms.
8. Intellectual Property
All content on this Site — including text, graphics, logos, images, and software — is the property of 1-800-VENEERS™ or its licensors and is protected by applicable intellectual property laws. You may not reproduce, distribute, or create derivative works without our prior written consent.
9. Limitation of Liability
To the fullest extent permitted by law, 1-800-VENEERS™ shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Site or reliance on any information provided herein. Our total liability shall not exceed the amount you paid us, if any, in the 12 months preceding the claim.
10. Privacy
Your use of our Site is also governed by our Privacy Policy, which describes how we collect, use, and protect your information.
11. Changes to These Terms
We reserve the right to update these Terms of Service at any time. Changes take effect upon posting to this page. Your continued use of the Site constitutes acceptance of updated terms.
12. Governing Law & Jurisdiction
These Terms of Service shall be governed by and construed in accordance with the laws of the State of Nevada, without regard to its conflict of law provisions. Any claim, dispute, or controversy arising out of or relating to these Terms or the use of the Site shall be subject to the exclusive jurisdiction of the state and federal courts located in the State of Nevada, and you hereby consent to the personal jurisdiction of such courts.
13. Binding Arbitration
Any dispute, claim, or controversy arising out of or relating to these Terms, the Site, or the services provided—including the determination of the scope or applicability of this agreement to arbitrate—shall be resolved by binding arbitration administered in the State of Nevada. The arbitration shall be conducted by a single arbitrator in accordance with the rules of the American Arbitration Association (AAA). Judgment on the arbitration award may be entered in any court of competent jurisdiction in the State of Nevada.
You agree that any arbitration shall be conducted on an individual basis and not as a class action or other representative proceeding. You expressly waive your right to file a class action or seek relief on a class basis.
14. Contact Us
Questions about these Terms? Contact us at privacy@1800veneers.com.
Business addresses: Dr. James W. Dunnavant, DDS / 1-800-VENEERS™ — Las Vegas office: 3960 Howard Hughes Pkwy, Las Vegas, NV 89169 · New York office: 274 Madison Ave, New York, NY 10016.
15. Medical Disclaimer, Referral Nature, Limitation of Liability, Entity Separation & HIPAA Disclaimer
15.1 No Medical or Dental Advice; Information & Referral Only
The content on 1800veneers.com (the "Site") is provided for general informational purposes only. The Site does not constitute the practice of any medical, dental, or other healthcare profession. Nothing on the Site is intended to be, nor shall it be deemed, a diagnosis, treatment recommendation, or substitute for professional dental or medical examination, advice, or care. You should always consult your own licensed dentist or physician for any dental or medical condition. The Site does not create a dentist-patient or physician-patient relationship between you and Dr. Dunnavant or any associate, partner, employee, or affiliate thereof.
15.2 Referral and Matching Function Only
The primary purpose of the Site is to provide information, facilitate patient education, and assist in matching individuals with dental professionals. Any referral or connection to a dentist or provider through the Site is an administrative service only and does not constitute a warranty or guarantee of any treatment outcome. The Site and its operators are not engaged in the practice of dentistry or medicine.
15.3 Limitation of Liability – No Consequential or Punitive Damages
To the fullest extent permitted by applicable law, Dr. Dunnavant and any associates, employees, agents, partners, or affiliated practitioners (collectively, "Dental Parties") shall not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages arising out of or in any way connected to your use of the Site, any information provided on the Site, any referral or matching services, or any interaction with a third-party dentist or provider—even if advised of the possibility of such damages. This limitation applies regardless of the legal theory (contract, tort, negligence, strict liability, or otherwise) and regardless of the means by which such damages are alleged to have arisen.
15.4 Independent Entity – 1-800-Veneers
You acknowledge and agree that 1-800-Veneers (including its owners, operators, employees, and assigns) is a completely separate and independent entity from Dr. Dunnavant and any associates thereof. 1-800-Veneers retains its own rights, privileges, obligations, Employer Identification Number (EIN), and legal standing as a distinct entity. Nothing in these Terms shall be construed to merge, combine, or affiliate 1-800-Veneers with Dr. Dunnavant or any dental professional, nor shall it create a partnership, joint venture, agency, or employment relationship. Any liability or obligation of Dr. Dunnavant or any Dental Party is separate from and shall not be imputed to 1-800-Veneers, and vice versa.
15.5 Express Assumption of Risk and Informed Consent
By using the Site, you expressly acknowledge and agree:
- (a) that any dental or medical treatment decision is solely your own and that of your chosen licensed provider;
- (b) that the Site does not replace professional clinical judgment;
- (c) that you assume all risks associated with any treatment or referral obtained through or outside the Site; and
- (d) that the limitations and disclaimers set forth above are reasonable and shall survive any termination of your use of the Site.
15.6 No Warranty of Outcomes
The Dental Parties and 1-800-Veneers expressly disclaim all warranties, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, and non-infringement, with respect to any information or services provided through the Site.
15.7 HIPAA Disclaimer – No Protected Health Information (PHI) Obligation
You expressly acknowledge and agree that 1800veneers.com (the "Site") and 1-800-Veneers are not covered entities, business associates, or subcontractors as defined under the Health Insurance Portability and Accountability Act of 1996 (HIPAA) and its implementing regulations. Any health-related information, personal medical history, dental records, images, or other data that you voluntarily choose to submit, enter, upload, or share on or through the Site is not protected by HIPAA while on the Site.
15.8 Voluntary Submission – No Expectation of HIPAA Privacy
You understand that any information you provide—including but not limited to dental concerns, medical conditions, treatment history, or any other health data—is provided voluntarily and at your own risk. The Site does not guarantee the confidentiality, security, or HIPAA compliance of such information during transmission, storage, or processing. You are strongly encouraged not to submit sensitive protected health information (PHI) that you would otherwise expect to be safeguarded under HIPAA in a clinical setting. If you require HIPAA-compliant communications, you must contact a licensed dental or medical provider directly outside of this Site.
15.9 No Liability for Unauthorized Disclosure
To the fullest extent permitted by law, neither 1-800-Veneers nor Dr. Dunnavant nor any associates, employees, or affiliates shall be held liable for any unauthorized access, disclosure, interception, or breach of any information you voluntarily submit through the Site, including any health-related data. You assume full responsibility for any consequences arising from your decision to share such information on or through the Site.
16. HIPAA Exemption — No Provider-Patient Relationship
1-800-VENEERS™ and 1800veneers.com operate as a dental patient advocacy and education platform. We are not a dental practice, healthcare provider, HIPAA covered entity, or business associate. We do not provide clinical information, diagnoses, or treatment plans.
Use of this Site — including browsing educational content, completing the SmileQuiz™, submitting a contact or evaluation form, or being matched or referred to a licensed dental professional — does not create a dentist-patient, doctor-patient, or any other clinical relationship between you and 1-800-VENEERS™, Dr. James W. Dunnavant, DDS, or any affiliated provider, employee, or contractor.
When no clinical record or clinical relationship exists between you and the Site operators, any personal information you submit (such as your name, contact details, dental interests, or general health observations) is generally categorized as Personally Identifiable Information (PII) rather than Protected Health Information (PHI). It is handled under our Privacy Policy and standard consumer privacy frameworks, not under the HIPAA Privacy and Security Rules.
Under the U.S. Department of Health and Human Services (HHS) HIPAA Privacy Rule, data is considered PHI only if it is created, received, maintained, or transmitted by a HIPAA covered entity (such as a doctor, clinic, or health insurer) or its business associate, and it identifies an individual and relates to that individual's past, present, or future physical or mental health condition, the provision of health care, or payment for the provision of health care. Information that lacks a clinical context, a medical record, or a relationship with a regulated healthcare entity is not PHI and is therefore not subject to HIPAA's Privacy and Security Rules.
If you require HIPAA-compliant communications, records, or treatment planning, you must establish a direct clinical relationship with a licensed dental or medical provider outside of this Site. By using the Site, you acknowledge that you understand and accept this limitation.
17. Paid Advocacy & Provider Affiliation Disclosure
1-800-VENEERS™ and 1800veneers.com operate as a patient advocacy and dental education platform. We help prospective patients learn about cosmetic and restorative dental options, compare treatment paths, and connect with licensed dental professionals. We are not a dental practice and we do not provide diagnoses, treatment plans, or clinical care.
We may receive fees, commissions, referral payments, advertising revenue, or other compensation from affiliated dental offices, provider networks, laboratories, financing partners, product vendors, or other third parties whose services, products, or listings appear on or are accessible through this Site. These arrangements are commercial in nature. Compensation may influence the placement, prominence, order, or presentation of provider listings, featured offers, and educational content.
We disclose these affiliations because we believe you should know when a relationship could affect what you see. Listing, matching, referring, or featuring any provider, product, or service is not an endorsement, certification, or guarantee of that provider's credentials, quality, outcomes, pricing, availability, or suitability for your specific situation. Each treating dentist or specialist is independently licensed, insured, and solely responsible for their own clinical decisions and patient care.
Some offices affiliated with our platform are independently owned and operated by licensed dentists. Other relationships may involve corporate, DSO, management services, marketing, technology, or ownership arrangements. We do not control the clinical practice, staffing, billing, scheduling, or standard of care at any affiliated office, and we are not responsible for the acts, omissions, or professional judgment of any third-party provider.
This disclosure is provided for transparency and general educational purposes. It is not legal advice. The laws and regulations governing advertising, referrals, patient advocacy, and healthcare provider relationships vary by city, state, and country. If you have questions about how these rules apply to you, you should consult a qualified attorney or regulator in your jurisdiction.
By using this Site, submitting your information, or accepting a referral, you acknowledge that you understand the paid and affiliate nature of the platform and that you will make any healthcare decisions directly with your chosen licensed provider.